Ask a question
How to ask a question in Community that gets answered: a title that is the question, what you tried, accepting the reply that solved it.
Good questions get answers, and accepted answers help the next person.
- Search first. Search the side. Accepted answers show first.
- Post it in Help & questions (or Dev questions on the Developers side).
- Make the title the question, for example "How do I export a document as PDF?".
- Say what you tried and what happened instead. On the Developers side add the error and the versions.
- Accept the reply that solved it. Open your question and press Accept on that reply. Accepted answers show first and the question is marked answered. Staff can accept too, and you can change your mind.
Helping#
Filter a channel by Unanswered to find where to help. Mention someone who knows with @ and their handle.
Tags#
Add up to five tags. They are searched.